Analyst—Level 2 Desktop Engineer at Deloitte: Join the Client End User Support Team
Deloitte is hiring for the position of Analyst—Level 2 Desktop Engineer, an exciting opportunity to work in the Client End User support team in Hyderabad. This role is ideal for individuals with 0-1 years of IT experience, particularly in Desktop Administration and End User Technology. If you’re passionate about technology and eager to grow in a dynamic environment, this could be the perfect start to your career.
Work You’ll Do
As an Analyst—Level 2 Desktop Engineer, your primary responsibility will be Desktop Administration within the End User Technology team. Your role will involve supporting applications and desktops, ensuring that services are provided efficiently and effectively within the agreed scope and SLAs. You’ll leverage existing technology and platforms to deliver top-notch support.
The Team
The End User Technology (Client Admin) team at Deloitte is dedicated to managing, governing, and supporting end-user operating systems, drivers, and applications. You’ll work with devices such as laptops, MacBooks, iPhones, and printers, ensuring they meet client, security, legal, and regulatory requirements. The team’s mission is to protect and enhance Deloitte’s technology infrastructure while providing excellent service to end users.
Required Skills
To excel in this role, you should have:
- Client Operating Systems and Office 365: Proficiency in Windows 10, Windows 11, macOS, and company-provided iPhones. Expertise in troubleshooting Outlook, Excel, PowerPoint, Word, and Teams.
- Remote Desktop Services: Experience with Azure Virtual Desktop (AVD) and Citrix Desktop.
- Vulnerability Management: Skills in managing security vulnerabilities on end-user devices.
- Scripting: A basic understanding of VBScript and PowerShell scripting.
Additionally, strong communication and collaboration skills are crucial, as you’ll be interacting with end users, peer teams, and senior administrators. Problem-solving abilities, adaptability to new technologies, and knowledge of Agile methodology are also essential.
Good to Have Skills
- Certifications: Microsoft O365 and Endpoint Administrator Associate certification would be an added advantage.
Work Location
This position is based in Hyderabad, where you’ll be working in one of Deloitte’s state-of-the-art offices, designed to foster collaboration and innovation.
How You’ll Grow
At Deloitte, we are committed to the growth and development of our professionals. You’ll have access to a variety of learning and networking opportunities, including exposure to leaders, sponsors, and challenging assignments. Deloitte University (DU) in Hyderabad, an extension of the Deloitte University in Westlake, Texas, offers world-class learning experiences that will help accelerate your career.
Benefits at Deloitte
Deloitte values its people and offers a broad range of benefits to its employees. From well-being programs to flexible working conditions, Deloitte ensures that its professionals can thrive both personally and professionally. The supportive and inclusive culture at Deloitte encourages everyone to do their best work every day.
Life at Deloitte
Deloitte’s diverse, equitable, and inclusive culture empowers employees to be their authentic selves. The firm’s focus on leveraging different ideas and perspectives fosters creativity and innovation, making Deloitte one of the most rewarding places to work.
Corporate Citizenship
Deloitte is driven by a purpose: to make an impact that matters. The firm focuses on education, giving, skill-based volunteerism, and leadership to drive positive social impact in communities around the world.
Application Process
If you’re ready to take the next step in your career, apply now for the Analyst—Level 2 Desktop Engineer position at Deloitte. Be sure to prepare a standout resume and be confident as you explore this exciting opportunity.
Conclusion
Deloitte offers an exceptional environment for professional growth, with opportunities to work on cutting-edge technology and develop new skills. The Analyst—Level 2 Desktop Engineer position is a unique opportunity to join a leading firm that values innovation, diversity, and personal development. If you’re passionate about technology and eager to make an impact, don’t miss out on this chance to join Deloitte’s Client End User support team in Hyderabad.
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FAQs
1. What is the primary responsibility of the Analyst—Level 2 Desktop Engineer at Deloitte?
The primary responsibility is Desktop Administration within the End User Technology team, focusing on Application and Desktop Support.
2. What skills are required for this position?
Key skills include proficiency in Client Operating Systems, Office 365, Remote Desktop Services, and basic scripting knowledge in VBScript and PowerShell.
3. Where is this position located?
This position is based in Hyderabad.
4. What growth opportunities does Deloitte offer?
Deloitte offers a variety of learning and networking opportunities, including access to Deloitte University (DU) in Hyderabad, which is an extension of the DU in Westlake, Texas.
5. What certifications are beneficial for this role?
Microsoft O365 and Endpoint Administrator Associate certification are good to have.
Tags: Analyst Level 2, Desktop Engineer, Deloitte Hyderabad, End User Technology, IT Jobs, Desktop Administration
