1. Company Overview 🏢
Twilio powers real-time business communications and data solutions, helping companies and developers build better applications and customer experiences. Headquartered in San Francisco, Twilio has a global presence in South America, Europe, Asia, and Australia. The company is committed to opposing racism, fostering diversity, equity, and inclusion in every region it operates.
2. Work Culture 🌍
At Twilio, the focus is on creating a diverse, equitable, and inclusive workplace. The company promotes an "automation-first" culture, drives innovation, and fosters an environment where employees are empowered to excel. Twilio's values, known as "Twilio Magic," guide decision-making and encourage employees to solve problems creatively, take the initiative, and contribute to positive community change.
3. Life at Twilio 🌟
Working at Twilio means being part of a team that values diversity and inclusion. Employees are encouraged to bring their unique experiences and perspectives to the table, fostering a culture of collaboration and innovation. Twilio supports its employees' professional growth and well-being through various benefits like generous time off, wellness leave, and a retirement savings program.
4. Current Openings: Senior Director, Platform Engineering 📌
Role: Senior Director, Platform Engineering
Location: Remote - US (excluding CA, NY, NJ, WA, PA, CT, or District of Columbia)
Key Responsibilities:
- Lead the IT Platform strategy across Twilio.
- Oversee cloud infrastructure, network engineering, and identity and access management.
- Foster a collaborative team environment, promoting an "automation-first" culture.
- Implement and maintain robust security practices and ensure compliance.
- Identify and drive process enhancements, cost savings, and performance optimization.
Required Qualifications:
- 12+ years in infrastructure architecture, management, and security.
- Proven cloud engineering experience with platforms like Azure and AWS.
- Solid understanding of network security, performance monitoring, and cloud-to-on-premises connectivity.
- Expertise in infrastructure as code (IaC) concepts and tools like Terraform, Ansible, and CloudFormation.
- Strong leadership, problem-solving, and communication skills.
Desired Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Advanced degree or relevant certifications (e.g., CCIE, CISSP) preferred.
5. How to Gain the Required Skills 📚
To excel in this role, focus on:
- Cloud Platforms: Develop expertise in cloud platforms like AWS and Azure through courses and hands-on practice.
- Network Security: Gain advanced knowledge of network security practices and tools.
- Infrastructure as Code (IaC): Learn tools like Terraform and Ansible for automating infrastructure provisioning.
- Automation and Scripting: Enhance skills in scripting languages such as Python and Bash to automate routine tasks.
- Certifications: Consider certifications like AWS Certified Solutions Architect, Azure Solutions Architect Expert, or CISSP to validate your expertise.
6. Application Process 📝
Interested candidates can apply directly through the Twilio Careers Website. You'll need to submit a resume/CV and optionally a cover letter. Twilio also encourages candidates to complete a self-identification survey to support its diversity and inclusion initiatives.
7. Salary Information 💰
Twilio offers competitive pay determined by skills, experience, and geographic location. Estimated salary ranges for this role are as follows:
- Colorado or Washington D.C.: $180,880 - $226,100
- New York, Washington State, or California (outside the San Francisco Bay Area): $191,520 - $239,400
- San Francisco Bay Area: $212,800 - $266,000
Additionally, this role may be eligible for Twilio’s equity plan and corporate bonus plan, along with benefits like healthcare insurance, 401(k) retirement account, and paid time off.
8. Conclusion 🎯
Twilio is looking for a passionate and experienced Senior Director, Platform Engineering to lead its IT Platform strategy. If you have a background in cloud engineering, infrastructure management, and a drive for innovation, Twilio offers a dynamic work environment where you can make a significant impact.
9. FAQs ❓
Q1: Is the role fully remote?
Yes, this role is remote but not eligible for candidates residing in CA, NY, NJ, WA, PA, CT, or the District of Columbia.
Q2: What is Twilio’s stance on diversity and inclusion?
Twilio actively supports diversity, equity, and inclusion. It aims to be a global company that opposes racism and all forms of oppression and bias.
Q3: Does Twilio offer benefits beyond salary?
Yes, Twilio offers a variety of benefits, including generous time-off, parental leave, wellness leave, healthcare, and a retirement savings program.
Q4: What if my career hasn’t followed a traditional path?
Twilio encourages candidates with diverse experiences and non-traditional career paths to apply, valuing unique perspectives that can bring something new to the company.
